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EMPOWER Researchers Awarded

Outstanding paper

EMPOWER researchers Tom Chen and Luis Salvador-Carulla from the University of Canberra team have won an award for Highly Commended Paper in the 2023 Emerald Literati Awards with the article Blended human-technology service realities in healthcare.

Emerald Literati Awards

Tom Chen and Luis Salvador-Carulla

Literati Award winners>

This conceptual paper on the framework of blended human-service digital technologies was published in 2022 in the business Journal of Service Theory and Practice, listed in Clarivate Social Sciences JCR.

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The cutting edge conceptual paper describes the first framework connecting digital health and real world health care. The model has been developed in collaboration with co-workers from Queensland University of Technology, Massey University ( New Zealand), the University of Social Sciences (Singapore), Maastricht University (The Netherlands) and the Technical University of Applied Sciences Cologne (Germany).

The project illustrates the advantages of cross-faculty collaboration between different faculties and centres at the University of Canberra, in this case the Canberra Business School (Faculty of Business, Management and Law) and the Health Research Institute, Faculty of Health. This paper has been incorporated into the knowledge base for the EMPOWER project which is aimed at producing a digital platform to improve wellbeing and mental health and is funded by the Australian NHMRC and the Horizon 2020 program in the European Union.

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Blended human-technology service realities in healthcare

2022 Jan; 32(1):. 75-99. https://doi.org/10.1108/JSTP-12-2020-0285

Dodds, S.Russell–Bennett, R.Chen, T.Oertzen, A.-S.Salvador-Carulla, L. and Hung, Y.-C. 

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